Jim is a skilled business technologist with more than 25 years progressive experience in a variety of industries. He is regarded as an independent, strong direction setter, self-motivated, and a conscientious technology professional with strong business acumen and customer focus.
As Disney’s subject matter expert for travel distributor integrations, Jim is an ardent proponent of the OpenTravel interfaces. Through his expertise, in the development of B2B specifications, establishing strong communication protocols, and industry leading best practices and ability to drive tactical and strategic direction enabled Disney to successfully introduce the OpenTravel interfaces to new travel distributors and expand OTA integrations by nearly 400% over the past 2 years. At the same time, he led Disney’s effort to increase utilization of OTA interfaces features by transitioning from manual processes to communicate hotel rates and descriptive information to travel distributors to automated notifications.