OpenTravel Advisory Forum Amsterdam Agenda

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OpenTravel Advisory Forum Amsterdam

Enabling the Future of the Connected Consumer Experience

11-12 April 2018, RAI Amsterdam Convention Centre, Congress Centre, Entrance E

Tuesday – 10 April 2018

12:00 – 17:00

Optional Pre-Conference Event

OpenTravel Golf Outing at the The International Golf Club Amsterdam Airport

A separate fee is required for this event.

Wednesday – 11 April 2018

7:00 – 19:00

Entrance E

Registration

7:30 – 8:00

Room E103

OpenTravel Forum Advisory Council Orientation (closed session)

8:45 – 9:45

Room E103

First Time Attendee Orientation Breakfast with Advisory Council & Staff

10:00 – 11:30

Room E103

Opening Statements and Welcome

Susanne Auinger, Senior Partner Account Manager, DB System GmbH, OpenTravel Alliance Executive Committee Chair
Mike Tinkey, CEO The OpenTravel Alliance

Opening Session: Travel Distribution and the Digital Consumer Experience in a Connected World
Enabling the Consumer Experience. No one questions the eye-watering rate of change in how consumers dream, search, plan, shop, purchase, experience and share travel. The industry’s challenge is to keep pace by providing seamless consumer experiences and services. We open the forum with a panel discussion from at least three points of view — including the traveler, the inventory provider, and the technology provider.

Gene Quinn, Advisory Board, Wayblazer and OpenTravel
Arriën Kruyt, Chairman of Rover, the Netherlands Union of Public Transport Users and Member of the Management Board of the European Passengers Federation
Dee Waddell, Global Managing Director, Travel & Transportation Industries, IBM
Kevin Thomas, Chief Software Architect, Travelport Digital
Buddy Altus, VP Innovation Customer & Partner e-Commerce, Avis Budget Group, OpenTravel Alliance Executive Committee Vice Chair

11:30 – 11:45

Ruby Lounge

Networking Break

11:45 – 13:00

Room E103

Evolving Distribution Standards and the Travel Industry Panel: Blockchain, Identity, Payment, Machine Learning
Transformative technologies such as blockchain and artificial intelligence drive innovation in product development, security, payments, customer support and other travel distribution elements. As well, new industry protocols such as NDC are shaping travel marketing in the API economy. This session discusses the critical importance of communication interoperability.

Brian Lewis, CTO at OpenJaw Technologies (a Travelsky Company)
Christian Kameir, International Blockchain and ICO Solutions
Vanni Sanvincenti, Lead NDC Architect, International Air Transport Association (IATA)
Sandy Angel, Director of Specifications, OpenTravel
Jacob Dreyband, Senior Director of Software Development, Versonix Corporation
Catalin Sava, IBM Distinguished Engineer, IBM + Apple Partnership, Member IBM Academy of Technology at IBM
Stuart Waldron, VP System Architecture Travelport, OpenTravel Board member, Moderator

13:00 – 14:30

Ruby Lounge

Networking Luncheon

14:30 – 15:45

Room E103

Putting OpenTravel to Work for You: Best Practices for Customer Experience, Revenue Generation and Efficiency Part 1: MASAI Seamless Travel Europe with Ground Transportation, Concierge, Long Distance Bus, Destination Marketing, and More
Learn how OpenTravel standards are being utilized across multiple travel verticals for Business to Business and Business to Consumer solutions.
Susanne Auinger, Senior Partner Account Manager, DB System GmbH, OpenTravel Alliance Executive Committee Chair
João Almeida, President, MASAI Mobility Community
Alexander Aigner, Interim Manager, DB Systel GmbH
Travelport Case Study
Learn compelling reasons Travelport made the move to OpenTravel 2.0 object model for internal efficiencies and economies of scale for their operations solutions before they had their first Business to Business and Business to Consumer client and the competitive position that has provided them now after the TravelPort Case Study.
Stuart Waldron, VP System Architecture Travelport, OpenTravel Board member, Moderator

15:45 – 16:00

Ruby Lounge

Networking Break

16:00 – 17:15

Room E103

Putting OpenTravel to Work for You: Best Practices for Customer Experience, Revenue Generation and Efficiency Part 2:
Rental Car, Golf, Hospitality and Tourism in France
Avis Budget Group’s Use of the OpenTravel Specification in a World of Mobility
Buddy Altus, VP Innovation Customer & Partner e-Commerce, Avis Budget Group, OpenTravel Alliance Executive Committee Vice Chair
Golf Hospitality and Tourism Case Study
Paul will share how he is using OpenTravel 2.0 Golf and tee time distribution best practices for customer acquisition, direct sales, and increasing expanding distribution.
Paul Armitage, General Manager, Le Golf National
Cruise Case Study
Jacob will share the Versonix road map and usage of modern technologies, case studies, and plans for further integration of OpenTravel standard and third party integrations.
Jacob Dreyband, Senior Director of Software Development, Versonix Corporation

17:30 – 19:00

Ruby Lounge

E20X Networking Reception

19:00

Explore Amsterdam (Free Time)

Thursday – 12 April 2018

7:30 – 17:00
Entrance E

Registration

8:00 – 8:45

Ruby Lounge

Networking Breakfast

9:00 – 10:30

Forum

HITEC Amsterdam Opening Keynote Session
Extreme Customer Centricity in a Networked World
Nancy Rademaker

10:30 – 11:00

Ruby Lounge

Networking Break

11:00 – 12:15

E103

Collaborative Stories from Standards Groups around the World to Enable Seamless Travel and Business Solutions
This session will share how associations and groups in various travel verticals are working to accelerate their mission and vision through collaboration to avoid duplication of programs, services, and resources, and increased efficiency and speed to market with standards.
Vanni Sanvincenti, Lead NDC Architect, International Air Transport Association (IATA)
Sandy Angel, Director of Specifications, OpenTravel
Jacob Dreyband, Senior Director of Software Development, Versonix Corporation
Vittorio Carta DB Manager European Projects and Committee Work (IWE 1)
Emmanuel de Verdalle, Partner-Program Manager, DIGIMOBEE
Mike Tinkey, CEO OpenTravel, Moderator

12:15 – 14:00

Hall 10

Networking Lunch in the HITEC Amsterdam Exhibit Hall

14:00 – 15:00

E103

Hot Topics Roundup: GDPR, Payment, Security

Alvaro Hidalgo, Managing Partner, FIRST LOGIC Consulting, Chair HFTP’s GDPR Task Force

Daniel Johnson, Partner, Co-Founder, Venza

15:00 – 15:30

Ruby Lounge

Networking Break

15:30 – 17:00

E103

OpenTravel Challenge – Interactive Roundtable Session: Solutions for the Consumer Travel Experience Utilizing OpenTravel Standards

Provide a setting of innovation and creative thinking to collaborate and brainstorm about the opportunities and problems in the industry and propose solutions as part of the OpenTravel Strategic Plan. A big question to be explored, is does OpenTravel expand its role to be the center of a trust model as a neutral third party to exchange value beyond its current model of a not-for-profit trade association focusing on the creation of electronic message structures to facilitate communication between the disparate systems in the global travel industry.

Results of the OpenTravel Virtual Hackathon will be announced along with Proof of Concept with OpenTravel IATA NDC status

17:00 – 18:30

Hall 10

HITEC Amsterdam Welcome Networking Reception

Friday – 13 April 2018

09:00 – 15:00

Forum and Hall 10

HITEC Amsterdam GDPR General Session and Exhibits
(Optional, included in OpenTravel Amsterdam Forum Registration.) Participation in additional HITEC Amsterdam education sessions/events will require a separate registration and fee.